Before contacting us, please assist us by doing the following:
Check your shipping confirmation email for any delivery address errors.
Check with your local post office to see whether they have your parcel.
Check with your neighbors to see whether the parcel was left with them by the courier.
If the delivery address was correct and the parcel was not left at the post office or at your neighbor's, please
contact us at vml.gpvn@gmail.com and provide your order number.
If you discover an error in your delivery address, we can send you a replacement, but the new order would be at your expense.
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